Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will appear. It offers exhaustive information about all the actions that you can carry out on the given page. Each context menu appears on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a huge assortment of educational video clips explaining how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't discover the solution you searching for, examine our comprehensive FAQ section, which includes questions asked by real persons and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new entries so as to encompass all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our great team of technical support engineers available 24x7x365 and ready to help you with any issue. Each trouble ticket you open will be replied to within sixty minutes (the average ticket response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.
